ᐃᑲᔪᕈᓐᓇᖅᑐᒍᑦ | Let Us Help

ᐊᐱᖁᑎᒋᔭᑎᑦ ᑭᐅᔭᐅᔪᓐᓇᖅᑐᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑭᓴᐃᓗᑎᑦ ᑯᐊᐸᒃᑯᑦᓯᓐᓂ!

Find answers to all your questions about online shopping at your Co-op!

ᑎᑭᓵᓄᑦ ᐊᐱᖁᑎᑦ 
Order Inquiries

ᐊᑐᓕᖅᑎᑦᑎᕗᒍᑦ $100 ᐊᑭᑭᓛᖓ ᑎᑭᓴᐃᔪᑦ, ᑕᐃᒪᓗ ᐊᑭᑐᔪᓕᐅᕈᑎᖃᕐᓂᐊᕐᒪᑕ ᑎᑭᐅᑎᓯᒪᓗᒍ ᐊᑭᓕᖅᓱᖅᑕᐅᔪᓐᓇᖅᑐᑦ ᖃᖓᑦᑕᐅᑎᖏᑦᑕ ᐊᑭᖏᓐᓄᑦ ᐊᒻᒪᓗ ᐊᑭᓕᖅᓲᑎᑦ ᐃᓚᒋᔭᐅᔪᓄᑦ. ᐊᒃᓱᕉᑎᒋᕙᒃᑕᑦᓯ ᑐᓂᓯᒪᓪᓗᓯ ᐊᑭᑦᑎᐊᕙᐅᓛᖑᔪᓂᒃ ᐊᔪᕐᓇᓐᖏᓂᓕᒫᖓᒍᑦ. ᐊᑏ ᖃᐅᔨᒪᓂᐊᖅᐳᓯ, ᐅᓇ $100 ᐊᑭᑭᓛᖅ ᐃᓚᓕᐅᑎᓚᐅᓐᖏᓂᖏᓐᓂ ᖃᖓᑦᑕᐅᑎᖏᑦᑕ ᐊᑭᖏᑦ ᐊᒻᒪᓗ ᑖᒃᓰᔭᕈᑎᑦ.

We have implemented a $100 minimum order value, this will ensure we capitalize on the most affordable shipping rate and pricing for members. We strive to offer you the best prices possible. Please note, the $100 minimum is before shipping & taxes.

ᐱᔭᕇᕈᕕᑦ ᑎᑭᓵᑎᑦ ᐊᐅᓪᓚᖅᑎᓪᓗᒋᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ, ᐱᑎᑕᐅᓂᐊᖅᑐᑎᑦ ᑎᑎᖃᐅᓯᐊᕐᓗᑎᒃ ᐱᓯᒪᔭᐅᓕᕐᓂᖏᓐᓂᒃ ᓇᓗᓇᐃᖅᓯᓗᑎᒃ, ᑎᑭᓵᑎᑦ ᑲᑎᑕᐅᔭᕇᑦᑎᐊᖅᐸᑕ ᑕᐃᑲᓂ ᑎᑭᓴᓂᒃ ᑲᒪᕕᖓᓂ ᐱᑎᑕᐅᑲᓐᓂᕐᓂᐊᖅᑐᑎᑦ ᑎᑎᖃᒥᒃ ᖃᕆᓴᐅᔭᒃᑯᑦ ᐊᐅᓪᓚᖅᑎᑕᐅᓂᖓᓂᒃ ᓇᓗᓇᐃᔭᑦᑎᐊᖅᓯᒪᔪᓂᒃ, ᓈᓴᐅᑎᖏᑦᑎᒍᑦ ᒪᓕᒍᓐᓇᖅᑕᑎᑦ ᑎᑭᓵᑎᑦ ᖃᐅᔨᓴᖃᑦᑕᕐᓗᒋᑦ ᑖᒃᑯᑎᒍᑦ ᓇᓗᓇᐃᔭᑦᑎᐊᖅᓯᒪᔪᑦ ᐊᐅᓪᓚᕐᑎᑦᑎᓂᖏᓐᓂᒃ ᐅᖃᖅᓯᒪᔪᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑎᖃᐅᓯᐊᕐᓂᑦ.

ᐊᑏ ᖃᐅᔨᒪᓂᐊᖅᐳᑎᑦ, ᑎᑭᓵᑦ ᑭᓯᐊᓂ ᐊᐅᓪᓚᖅᑎᑕᐅᓯᒪᔪᑦ ᑖᒃᑯᓇᖓᑦ ᑎᑎᖃᓕᕆᔨᒃᑯᑦ ᑲᓇᑕ ᒪᓕᒐᒃᓴᐅᔪᑦ. ᑕᐃᒪᓕ, ᖃᐅᔨᒋᐊᕈᓐᓇᖅᑐᑎᑦ ᐊᐅᓪᓚᕐᑎᑦᑎᓕᖅᐳᑦ ᑐᑭᒧᐊᒍᑎᑦ ᐅᕙᓂ ᖃᖓᐅᓇᔭᕐᒪᖔᑦ ᑎᑭᕕᒃᓴᖓ ᑎᑭᓵᕕᑦ

After you have placed your order online, you will receive an order confirmation email, once your order has been put together at our consolidation center you will receive another email with your shipping details, you can then track your order with the details provided in your shipping confirmation email.

ᑎᑭᓴᐃᔭᕇᕈᕕᑦ ᐊᐅᓪᓚᖅᑎᑦᑎᓗᑎᑦ, ᐱᑎᑕᐅᓂᐊᖅᑐᑎᑦ ᑎᑭᓵᑎᑦ ᐱᔭᐅᓂᖏᓐᓂᒃ ᖃᐅᔨᑎᑦᑎᔪᓂᒃ ᑕᒡᕗᖓ ᖃᕆᓴᐅᔭᕐᒧᑦ ᑐᕌᕈᑖᓄᑦ ᑐᓂᓯᒪᔭᕐᓄᑦ ᑕᐃᑲᓂ ᑎᑭᓴᐃᔭᕇᖅᑎᓪᓗᑎᑦ ᑕᑕᑎᖅᓯᒪᔪᓂ. ᐱᑎᑕᐅᓐᖏᒃᑯᕕᑦ ᑎᑭᓵᕐᑎᑦ ᐱᔭᐅᓂᖏᓐᓂᒃ ᓇᓗᓇᐃᕈᑎᓂᒃ, ᐊᑏ ᐅᖃᕐᕕᒋᓗᒋᑦ ᓂᐅᕕᖅᑐᓄᑦ ᐃᑲᔪᑦᑎᓄᑦ ᐅᕗᖓ 877-517-2667 ᐅᒡᕙᓘᓐᓃᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑎᕋᕐᓗᑎᑦ ᐅᕙᑦᑎᓐᓄᑦ ᐅᕗᖓ CoopShopSupport@Arctic.Coop ᐊᑏ ᖃᐅᔨᒪᓂᐊᖅᐳᑎᑦ, ᑎᑭᓵᑐᐊᑦ ᐊᐅᓪᓚᖅᑎᑕᐅᔪᑦ ᑎᑎᖃᒃᑯᕕᒃᑯᑦ ᖃᐅᔨᓇᓱᒐᒃᓴᐅᔪᑦ ᓇᓃᓕᕐᒪᖔᑕ. ᑕᐃᒪᓕ, ᖃᐅᔨᒋᐊᑦᑎᐊᑲᓐᓂᕐᓗᑎᑦ ᑎᑭᓵᓄᑦ ᑐᑭᒧᐊᒍᑎᑎᒍᑦ ᐅᕙᓂ ᓇᓚᐅᑖᖅᓯᒪᔪᑦ ᖃᖓ ᑎᑭᓵᑎᑦ ᑎᑭᓛᕐᒪᖔᑕ ᐃᓕᖕᓄᑦ.

After you place your order, you will receive an order confirmation to the email address that you provided during the checkout process. If you did not receive an order confirmation, please contact Customer Service at 877-517-2667 or send us an email at CoopShopSupport@Arctic.Coop

ᓄᓇᑦᓯᓐᓂ ᑯᐊᐸᒃᑯᑦ ᐅᖃᓗᖕᓂᐊᖅᑐᑦ ᐃᓕᖕᓄᑦ ᑎᑭᓵᑎᑦ ᑎᑭᓯᒪᓕᖅᐸᑕ ᐊᐃᔪᓐᓇᖅᓯᒍᕕᒋᑦ.

Your local Co-op will phone you when your order is ready for pick up.

ᐱᔾᔪᑎᒋᓪᓗᒍ ᑎᑭᓵᑎᑦ ᐃᓕᖕᓄᑦ ᑎᑭᓵᓕᖁᓪᓗᒋᑦ, ᐅᑕᕿᕕᖃᓐᖏᑦᑐᑎᑦ ᓄᖃᖅᑎᑦᑐᒪᒍᕕᒋᑦ ᑎᑭᓵᑎᑦ. ᖃᐅᔨᓇᓱᒍᓐᓇᖅᑐᑎᑦ ᓄᖃᖅᑎᑦᑎᓂᐊᕈᕕᑦ, ᐊᑏ ᐅᖃᓪᓚᒡᕕᒋᓗᒋᑦ ᑎᑭᓴᐃᔪᓄᑦ ᐱᔨᑦᑎᕋᖅᑎᑦ ᑕᐃᑲᓂ 877-517-2667 ᐅᒡᕙᓘᓐᓃᑦ ᑎᑎᕋᕐᓗᑎᑦ ᐅᕙᑦᑎᓐᓄᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑐᕌᕈᑖᓄᑦ ᐅᕗᖓ ShopCoopSupport@Arctic.Coop

Because we’re trying to get items to you as fast as possible, there’s a limited window to cancel your order. To see if you can cancel, please contact Customer Service at 877-517-2667 or send us an email at CoopShopSupport@Arctic.Coop

ᑎᑭᓴᐃᔭᕇᕈᕕᑦ ᐃᑭᐊᕿᕕᒃᑯᑦ, ᐱᑎᑕᐅᓂᐊᖅᑐᑎᑦ ᑎᑭᓵᑎᑦ ᑎᑎᖃᖏᓐᓂᒃ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑐᕌᕈᑎᖕᓄᑦ ᐊᐅᓪᓚᖅᑎᑕᐅᓗᑎᒃ, ᑕᐃᒪᓗ ᐱᒍᕕᒋᑦ ᑎᑭᓵᑎᑦ ᐴᖃᖅᑕᐅᔪᑦ ᑕᐃᑲᓂ ᑎᑭᓵᓕᕆᕕᑦᑎᓐᓂ ᐱᑎᑕᐅᑲᓐᓂᕐᓂᐊᖅᑐᑎᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑐᕌᕈᑎᖕᓄᑦ ᐊᐅᓪᓚᖅᑎᑕᐅᔪᑦ ᑎᑭᓵᑎᑦ ᓇᓗᓇᐃᔭᑦᑎᐊᖅᓯᒪᓗᑎᒃ, ᑕᐃᒪᓗ ᒪᓕᒍᓐᓇᖅᑕᑎᑦ ᑎᑭᓵᑎᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᐊᐅᓪᓚᕐᑎᑕᐅᕕᒋᓂᐊᖅᑕᖏᓐᓂᒃ ᓇᓗᓇᐃᖅᓯᒪᑦᑎᐊᖅᑐᑦ, ᑕᐃᒪᓗ ᒪᓕᒍᓐᓇᖅᑕᑎᑦ ᓇᓃᓕᕐᒪᖔᑕ ᑎᑭᓵᑎᑦ ᑐᓂᔭᐅᓯᒪᔪᑎᒍᑦ ᐃᓕᖕᓄᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑐᕌᕈᑎᖕᓄᑦ. ᐊᑏ ᖃᐅᔨᒪᓂᐊᖅᐳᑎᑦ, ᑎᑭᓵᑐᐊᑎᑦ ᐊᐅᓪᓚᖅᑎᑕᐅᔪᑦ ᑭᓯᐊᓂ ᑎᑎᖃᒃᑯᕕᓕᕆᔨᒃᑯᑎᒍᑦ ᒪᓕᒐᒃᓴᐅᔪᑦ https://www.canadapost-postescanada.ca/track-reperage/en#/home

After you have placed your order online, you will receive an order confirmation email, once your order has been put together at our consolidation center you will receive another email with your shipping details, you can then track your order with the details provided in your shipping confirmation email. Please note, only orders shipped with Canada Post are trackable https://www.canadapost-postescanada.ca/track-reperage/en#/home 

 

ᐊᑏ ᐅᖃᕐᕕᒋᓗᒋᑦ ᓂᐅᕕᖅᑐᓄᑦ ᐃᑲᔪᑦᑎᑦ ᐅᕗᖓ 877-517-2667 ᐅᒡᕙᓘᓐᓃᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑎᕋᕐᓗᑎᑦ ᐅᕙᑦᑎᓐᓄᑦ ᐅᕗᖓ CoopShopSupport@Arctic.Coop

Please contact Customer Service at 877-517-2667 or send us an email at CoopShopSupport@Arctic.Coop

ᐅᕙᑦᑎᒍᑦ ᐅᓯᑲᑦᑕᖅᑎᑦ ᑐᑭᒧᐊᒍᑎᖏᑦ ᑎᑎᕋᖅᓯᒪᔪᑦ ᖃᐅᔨᒪᔾᔪᑎᒃᓴᐃᑦ ᐅᕙᓂ  

Our shipping guide can be referenced here.

ᖃᐅᔨᒋᐊᖁᔨᕗᒍᑦ ᐃᒡᕕᑦ ᐃᒋᑕᒃᓴᑦ ᓄᐊᑉᐸᒃᑐᑦ ᑎᑎᖃᐅᓯᐊᖃᕐᕕᖕᒥ ᖃᕆᓴᐅᔭᕐᓂ, ᑕᐃᒪᓐᓇᐅᓐᖏᒃᑯᓂ, ᐊᑏ ᐅᖃᕐᕕᒋᓗᒋᑦ ᓂᐅᕕᖅᑐᓄᑦ ᐃᑲᔪᑦᑎᑦ ᐅᕗᖓ 877-517-2667 ᐅᒡᕙᓘᓐᓃᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑎᕋᕐᓗᑎᑦ ᐅᕙᑦᑎᓐᓄᑦ ᐅᕗᖓ
CoopShopSupport@Arctic.Coop

We recommend checking your junk mail, otherwise please contact Customer Service at 877-517-2667 or send us an email at CoopShopSupport@Arctic.Coop

ᖃᐅᔨᒪᓂᐊᖅᐳᑎᑦ, ᐊᑯᓂᐅᑎᒋᓂᐊᖅᑐᖅ ᐅᓪᓗᖅ ᐅᒡᕙᓘᓐᓃᑦ ᒪᕐᕉᒃ ᐅᓪᓗᒃ ᑎᑭᓴᐃᓚᐅᖅᑎᓪᓗᑎᑦ ᐊᐅᓪᓚᖅᑎᑕᐅᓕᑕᐃᓐᓇᕋᔭᖅᑐᖅ. ᖃᐅᔨᒋᐊᖁᔨᕗᒍᑦ ᐃᒡᕕᑦ ᐃᒋᑕᒃᓴᑦ ᓄᐊᑉᐸᒃᑐᑦ ᑎᑎᖃᐅᓯᐊᖃᕐᕕᖕᒥ ᖃᕆᓴᐅᔭᕐᓂ, ᑕᐃᒪᓐᓇᐅᓐᖏᒃᑯᓂ, ᐊᑏ ᐅᖃᕐᕕᒋᓗᒋᑦ ᓂᐅᕕᖅᑐᓄᑦ ᐃᑲᔪᑦᑎᑦ ᐅᕗᖓ 877-517-2667 ᐅᒡᕙᓘᓐᓃᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑎᕋᕐᓗᑎᑦ ᐅᕙᑦᑎᓐᓄᑦ ᐅᕗᖓ
CoopShopSupport@Arctic.Coop

Please note, it will take a day or two after your order has been placed for it to be shipped. We recommend checking your junk mail, otherwise please contact Customer Service at 877-517-2667 or send us an email at
CoopShopSupport@Arctic.Coop

ᐊᑏ ᐅᑕᕿᓗᑎᑦ ᓄᓇᑦᓯᓐᓂ ᑯᐊᐸᒃᑯᑦ ᐅᖃᓗᖕᓂᐊᖅᑐᑦ ᐃᓕᖕᓄᑦ ᐊᐃᒡᖠᖁᔨᓕᕈᑎᒃ ᑎᑭᓵᕐᓂᒃ. 

We'll send you an email as soon as your order is ready. Please wait for your local Co-op to phone you before proceeding to the store to pick up your order. 

ᐊᑭᓕᐅᑎᑎᑦ
Payment

ᑕᒪᕐᒥᒃ ᐊᑭᓕᐅᑎᑦ ᐱᓕᕆᐊᖑᕙᒃᑐᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ, ᑕᐃᑲᓂ ᑎᑭᓵᑎᑦ ᐱᔭᕇᕐᕕᖓᓂ ᒪᒃᐱᒐᕐᒥ.

All payments are done online, on the checkout page.

ᑕᒪᕐᒥᒃ ᐊᐅᒃᑕᔫᑦ ᐊᔪᖏᑦᑐᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ.

We accept Visa, Mastercard, AMEX & Spirit Card.

ᑕᒪᕐᒥᒃ ᖃᕆᓴᐅᔭᒃᑯᑦ ᐱᓕᕆᐊᕆᔭᑎᑦ ᐊᑭᓕᕆᐊᖃᖅᑕᑎᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ.

All online transactions require you to pay online.

ᑎᑭᓵᒪ ᐃᓚᖏᑦ ᑎᑭᖃᓯᐅᑎᓐᖏᑦᑐᑦ
Missing Items

ᐊᑏ ᐅᖃᕐᕕᒋᓗᒋᑦ ᓂᐅᕕᖅᑐᓄᑦ ᐃᑲᔪᑦᑎᑦ ᐅᕗᖓ 877-517-2667 ᐅᒡᕙᓘᓐᓃᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑎᕋᕐᓗᑎᑦ ᐅᕙᑦᑎᓐᓄᑦ ᐅᕗᖓ CoopShopSupport@Arctic.Coop


Please contact Customer Service at 877-517-2667 or send us an email at CoopShopSupport@Arctic.Coop

ᐊᑏ ᐅᖃᕐᕕᒋᓗᒋᑦ ᓂᐅᕕᖅᑐᓄᑦ ᐃᑲᔪᑦᑎᑦ ᐅᕗᖓ 877-517-2667 ᐅᒡᕙᓘᓐᓃᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑎᕋᕐᓗᑎᑦ ᐅᕙᑦᑎᓐᓄᑦ ᐅᕗᖓ CoopShopSupport@Arctic.Coop

Please contact Customer Service at 877-517-2667 or send us an email at CoopShopSupport@Arctic.Coop

ᑎᑭᓴᐃᕕᒐ
My Account

ᐋᕿᒃᓯᓗᑎᑦ ᐃᓕᖕᓂᑦ ᐱᓯᒪᔪᑦ ᑎᑭᓴᐃᕕᒃᓴᑎᑦ, ᓇᕿᓪᓗᒍ “ᑎᑭᓴᐃᕕᒐ” ᖁᓛᓂ ᑕᓕᕐᐱᐊᓂ ᑎᕆᖁᐊᓂ. ᐊᑖᒍᑦ “ᑎᑎᕋᕐᓗᒋᑦ” ᐃᓂᖃᖅᐳᖅ, ᑎᑎᕋᕐᓗᒋᑦ ᐃᒡᕕᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑐᕌᕈᑎᑦ ᐊᒻᒪᓗ ᓇᕿᓪᓗᒍ ᑎᑎᖃᖃᓕᕐᓗᑎᑦ, ᑕᐃᒪᓗ ᐱᑎᑕᐅᓂᐊᖅᑐᑎᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑎᖃᒥᒃ ᓇᓗᓇᐃᖅᑐᖅ ᐃᒡᕕᑦ ᑎᑭᓴᐃᕕᒋᖃᑦᑕᕐᓂᐊᖅᑕᕐᓂᒃ.

To create an account, you will click “My account” at the top right-hand corner.
Under the “Register” section, provide your email address and click register, you then should receive an email to confirm your account credentials.

ᐋᕿᒋᐊᑦᑎᐊᕈᓐᓇᖅᑐᑦ ᑎᑭᓴᐃᕕᒃᐱᑦ ᑎᑎᖃᖏᑦ, ᑕᐃᒪᓗ ᖃᕆᓴᐅᔭᕐᓃᓕᕈᕕᑦ ᐱᓕᕆᐊᕆᔪᓐᓇᖅᑕᐃᑦ “ᑎᑭᓴᐃᕕᒐ”
ᓇᑭᓪᓗᒍ “ᑎᑭᓴᐃᕕᖕᓂ ᓇᓗᓇᐃᔭᑦᑎᐊᖅᓯᒪᔪᑦ” ᑕᒫᓂ ᑕᓕᕐᐱᐊᓂ, ᐊᓯᖑᖅᑎᑦᑎᔪᓐᓇᖅᑐᑎᑦ ᐊᒻᒪᓗ ᐊᓯᐅᔾᔭᐃᑦᑎᐊᕐᓗᒋᑦ.

To edit your account information, once you’re logged in navigate to “My Account”
Click “Account Details” on the right-hand side, you can then make changes and save them.

ᐳᐃᒍᕈᖕᓂ ᒪᑐᐃᖅᓯᔾᔪᑏᑦ, ᐋᕿᑲᓐᓂᕈᓐᓇᖅᑕᐃᑦ ᐅᓇ ᒪᓕᒡᓗᒍ ᖃᕆᓴᐅᔭᕐᓄᑦ ᐊᑕᕕᖓ ᐊᑖᓂ.
https://CoopShop.ca/my-account/lost-password/

If you forgot your password, you can reset it by following the link below.
https://CoopShop.ca/my-account/lost-password/

ᑎᑭᓴᐃᕕᒃᓴᖅ ᐃᓕᖕᓄᑦ ᐱᑕᖃᕆᐊᖃᓐᖏᑦᑐᖅ, ᑎᑭᓴᐃᔪᓐᓇᖅᑐᑎᑦ ᓲᕐᓗ ᖃᐃᖁᔭᐅᓯᒪᓗᑎᑦ ᑕᐃᒪᓐᓇ ᐱᔪᒪᒍᕕᑦ.

An account is not required, you may checkout as a guest if you’d prefer.

ᑐᑭᓯᔪᓐᓇᖅᑐᑎᑦ ᖃᓄᖅ ᐃᓚᒌᒃᓴᒃᑯᑦ ᑲᒪᒋᔭᖃᖅᐸᖕᒪᖔᑕ ᐃᓕᖕᓂᒃ ᑎᑎᕋᖅᓯᒪᔪᓂᒃ, ᐅᓇ ᑲᖕᖑᓇᖅᑐᓕᕆᓂᕐᒧᑦ ᐊᑐᐊᒐᖅ ᐅᕙᓂ ᓇᓂᔪᓐᓇᖅᑕᐃᑦ ᐅᖃᓕᒫᕈᓐᓇᖅᑕᐃᑦ ᐅᕘᓇ.

 

To understand how Arctic Co-operatives Limited handles personal information, our privacy policy can be found here.

ᐃᓚᓯᓗᖓ ᐱᖁᑎᓂᒃ ᑎᑭᓵᓐᓄᑦ ᐃᒪᓐᓇ ᐱᔭᕐᓂᖅᑐᖅ ᐱᓕᕆᐊᕆᓪᓗᒍ. 

1) ᓇᓗᓇᐃᕐᓗᒍ ᐱᖁᑎ ᓂᐅᕕᐊᕆᔪᒪᔭᐃᑦ

2) ᓂᕈᐊᕐᓗᒍ ᖃᑦᓯᓂᒃ ᐱᔪᒪᔭᕐᓂᒃ ᐅᒡᕙᓘᓐᓃᑦ ᑎᑭᓴᐃᓗᑎᑦ ᐊᒻᒪᓗ ᓇᕿᓪᓗᒍ ‘ᐃᓚᓕᐅᑎᓕ ᑎᑭᓵᓐᓄᑦ’

 

Adding items to your cart is done in simple steps.  

1) Identify the item you wish to purchase

2) Select the quantity you wish or order and click 'ADD TO CART'

ᐊᕙᑎᑦᑎᓂᑦ ᐱᑎᑕᐅᔪᓄᑦ ᐊᑭᓕᐅᑎᑦ 
Environmental Fees

ᐊᒃᑕᑯᓂᑦ ᐊᑐᖅᑎᑦᑎᑲᓐᓂᕐᓂᖅ ᑲᔪᓯᑎᑕᐅᕙᖕᒪᑕ ᓄᐊᑦᑎᕕᐅᔪᓂ ᐊᕙᑎᑦᑎᓂᖅ ᐱᓕᕆᔪᓄᑦ ᐊᑭᖏᑦ ᐊᑐᖅᑕᐅᔪᑦ ᑲᓇᑕᐅᑉ ᐊᕕᒃᑐᖅᓯᒪᔪᖏᓐᓂ. ᐊᑭᓕᖅᑕᐅᖃᑦᑕᖅᑐᑦ ᓂᐅᕕᕌᖓᕕᑦ ᓄᑖᒥᒃ ᖃᕆᓴᐅᔭᓂᒃ, ᒪᑐᓕᕐᓂᒃ ᖃᕆᓴᐅᔭᓂᒃ, ᖃᕆᓴᐅᔭᐃᑦ ᐃᒐᓛᖏᑦ, ᑕᓚᕖᓴᑦ ᐊᒻᒪᓗ ᐊᓯᖏᑦ ᑲᑉᐳᔾᔭᖅᑐᑦ. ᑕᐃᒪᓗ, ᐃᓱᒫᓘᑎᖃᕆᐊᓐᖏᑦᑐᑎᑦ ᐊᑭᓖᒍᕕᑦ ᐊᑐᖅᑕᐅᑲᓐᓂᕈᓐᓇᖅᑐᓄᑦ ᐃᖏᑦᑎᒍᕕᑦ ᐊᔪᓕᖅᑎᓪᓗᒋᑦ ᑲᑉᐳᔭᖅᑐᖁᑎᒋᔭᑎᑦ.

Recycling programs are sustained through the collection of an Environmental Handling Fee (EHF) enforced by provinces in Canada. They are paid at the time you purchase a new computer, laptop, monitor, television and other applicable electronics. So, you won’t need to worry about paying a fee to recycle your end-of-life electronics.

ᖃᓄᕆᑦᑐᑦ ᐱᖁᑎᑦ ᐊᕙᑎᑦᑎᓄᑦ ᐱᔾᔪᑕᐅᔪᓄᑦ ᐊᑭᓕᕆᐊᖃᖅᐸᑦ ᑕᒪᓐᓇ ᒪᓕᒃᑐᖅ ᑎᐅᓕᑐᐊᓕᔅ ᐱᖁᔭᕋᓛᖏᓐᓂᒃ. ᑕᐃᒪᓐᓇᐅᒐᓗᐊᖅᑎᓪᓗᒍ, ᑕᐃᒪᖓᓂ ᑲᑉᐳᔾᔭᒻᓱᖅ, ᐊᒥᐊᑦ, ᐊᑦᑕᕐᓇᖅᑐᑦ ᐱᖁᑎᑦ, ᐸᑕᓖᑦ, ᐊᒡᓴᓗᐊᑦ ᑖᒃᑯᐊ ᑲᑎᑎᑕᐅᓯᒪᓲᑦ ᐊᒃᑐᐃᓲᖑᓂᖏᓐᓄᑦ ᐊᒃᑕᕐᕕᖕᒥ ᐊᐅᓚᑕᐅᔭᕆᐊᖃᖅᑐᑦ ᐱᖁᔭᕋᓛᕐᑎᒍᑦ. 

The types of products that have an environmental fee will depend on the provincial territory regulations. However, generally electronics, paints, hazardous products, batteries, tires are some of the product groupings impacted by waste management regulations. 

ᐄ, ᐊᕙᑎᑦᑎᓄᑦ ᐱᔾᔪᑕᐅᔪᓄᑦ ᐊᑭᖏ ᐅᑎᕈᓐᓇᖅᑐᑦ ᑕᐃᒫᒃ ᐊᑭᓖᔾᔪᑎᒋᔭᕐᓄᑦ ᑖᓐᓇ ᓂᐅᕕᐊᕆᑎᓪᓗᒍ

Yes, the environmental fee will be refunded in the same form of payment the original purchase was made. 

ᐊᓯᖏᑦ
 Other Inquiries

CoopShop.ca ᐊᑐᐃᓐᓇᐅᔪᖅ ᐅᑯᓇᓂ ᓄᓇᓕᖕᓂ:

  • ᐃᖃᓗᐃᑦ, ᓄᓇᕗᑦ (ᐋᑎᒃ ᕙᓐᓱᔅ)
  • ᑲᖏᖅᖠᓂᖅ, ᓄᓇᕗᑦ (ᑭᓴᕐᕕᒃ ᑯᐊᑉ)
  • ᕿᑭᖅᑕᕐᔪᐊᖅ, ᓄᓇᕗᑦ (ᑐᓗᒐᖅ ᑯᐊᑉ)
  • ᑎᑭᕋᕐᔪᐊᖅ, ᓄᓇᕗᑦ (ᐃᓵᒃᑎᑦ ᑯᐊᑉ)
  • ᒥᑦᑎᒪᑕᓕᒃ, ᓄᓇᕗᑦ (ᑐᓄᓂᖅ ᓴᐅᓂᖅ ᑯᐊᑉ)
  • ᖃᒪᓂ’ᑐᐊᖅ, ᓄᓇᕗᑦ (ᓴᓇᕕᒃ ᑯᐊᑉ)
  • ᑰᒑᕐᔪᒃ, ᓄᓇᕗᑦ (ᑰᖕᒥᐅᑦ ᑯᐊᑉ)
  • ᐅᖅᓱᖅᑑᖅ, ᓄᓇᕗᑦ (ᕿᑭᕐᑕᖅ ᑯᐊᑉ)
  • ᐃᒡᓗᓕᒃ, ᓄᓇᕗᑦ (ᐃᒡᓗᓕᒃ ᑯᐊᑉ)
  • ᓴᓂᕋᔭᒃ, ᓄᓇᕗᑦ (ᕼᐊᓪ ᐲᑦᔅ ᑯᐊᑉ)
  • ᐸᓐᓂᖅᑑᖅ, ᓄᓇᕗᑦ (ᐸᓐᓂᖅᑑᖅ ᑯᐊᑉ)
  • ᓇᐅᔮᑦ, ᓄᓇᕗᑦ (ᓇᐅᔮᑦ ᑯᐊᑉ)
  • ᑕᓗᕐᔪᐊᖅ, ᓄᓇᕗᑦ (ᐸᓪᓕᐊᔪᒃ ᑯᐊᑉ)
  • ᑏᓚᐃᓐ, ᓄᓇᑦᓯᐊᖅ (ᒍᕇᑦ ᐱᐅ ᑯᐊᑉ)
  • ᑰᕕᐅᓪ ᓚᐃᒃ, ᓄᓇᑦᓯᐊᖅ (ᑲᐸᒥ ᑯᐊᑉ)
  • ᐃᖃᓗᒃᑑᑦᑎᐊᖅ, ᓄᓇᕗᑦ (ᐃᖃᓗᒃᑑᑦᑎᐊᒃ ᑯᐊᑉ)
  • ᖁᕐᓗᖅᑐᖅ, ᓄᓇᕗᑦ (ᖁᕐᓗᖅᑐᖅ ᑯᐊᑉ)
  • ᓴᓂᑭᓗᐊᖅ, ᓄᓇᕗᑦ (ᒥᑎᖅ ᑯᐊᑉ)
  • ᐃᒃᐱᐊᕐᔪᒃ, ᓄᓇᕗᑦ (ᑕᖅᑯᑦ ᑯᐊᑉ)

    ᖁᔭᒋᕙᔅᓯ ᐅᑕᖅᑭᔪᓐᓇᕋᔅᓯ ᐱᓕᕆᐊᖃᕋᓱᒻᒪᕆᒃᑎᓪᓗᑕ ᖃᕋᓴᐅᔭᒃᑯᑦ ᓴᖅᑭᔮᕐᓂᖅ ᓂᐅᕕᐊᒃᓴᖃᕋᓱᖕᓂᕐᒧᑦ ᐅᕘᓇ eCommerce.

    CoopShop.ca is available in the following communities:

    • Iqaluit, NU (Arctic Ventures)
    • Rankin Inlet, NU (Kissarvik Co-op)
    • Qikiqtarjuaq, NU (Tulugak Co-op)
    • Whale Cove, NU (Issatik Co-op)
    • Pond Inlet, NU (Tununiq Sauniq Co-op)
    • Baker Lake, NU (Sanavik Co-op)
    • Kugaaruk, NU (Koomiut Co-op)
    • Gjoa Haven, NU (Qikitaq Co-op)
    • Igloolik, NU (Igloolik Co-op)
    • Sanirajak, NU (Hall Beach Co-op)
    • Pangnirtung, NU (Pangnirtung Co-op)
    • Naujaat, NU (Naujat Co-op)
    • Taloyoak, NU (Paleajook Co-op)
    • Deline, NT (Great Bear Co-op)
    • Colville Lake, NT (Kapami Co-op)
    • Cambridge Bay, NU (Ikaluktutiak Co-op)
    • Kugluktuk, NU (Kugluktuk Co-op)
    • Sanikiluaq, NU (Mitiq Co-op)
    • Arctic Bay, NU (Taqqut Co-op)

      We thank you for your patience as we work hard to expand our eCommerce platform.

ᖃᐅᔨᒋᐊᕐᓗᑎᑦ ᐅᓇ ᐅᑎᖅᑎᑦᑎᓂᕐᒧᑦ ᐊᑐᐊᒐᖅ ᐅᕘᓇ.

Refer to our return policy here.

ᐊᑏ ᐅᖃᕐᕕᒋᓗᒋᑦ ᓂᐅᕕᖅᑐᓄᑦ ᐃᑲᔪᑦᑎᑦ ᐅᕗᖓ 877-517-2667 ᐅᒡᕙᓘᓐᓃᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑎᕋᕐᓗᑎᑦ ᐅᕙᑦᑎᓐᓄᑦ ᐅᕗᖓ CoopShopSupport@Arctic.Coop

Please contact Customer Service at 877-517-2667 or send us an email at CoopShopSupport@Arctic.Coop

ᒪᒥᐊᓇᖅ ᖁᕕᐊᓱᓐᖏᓐᓇᕕᑦ ᑎᑭᓵᕐᓂᒃ, ᐊᑏ ᐅᖃᓕᒫᕐᓗᒍ ᐅᓇ ᐅᑎᖅᑎᑦᑎᓂᕐᒧᑦ ᐊᑐᐊᒐᖅ  ᐅᕘᓇ.

We’re sorry you’re not satisfied with your order, please refer to our return policy here.

ᖃᐅᔨᒋᐊᕐᓗᑎᑦ ᐅᓇ ᐅᑎᖅᑎᑦᑎᓂᕐᒧᑦ ᐊᑐᐊᒐᖅ ᐅᕘᓇ.

Please refer to our return policy here.

ᒫᓐᓇᐅᔪᖅ ᑐᓂᓂᓯᔪᓐᓇᖅᑐᒍ ᓂᐅᕕᕐᕕᖕᒧᑦ ᑐᕌᖅᑎᓪᓗᒋᑦ ᑕᐃᒪᓗ ᐊᐃᓂᐊᕋᕕᒋᑦ ᐃᓂᖃᖅᑐᑦ. ᑐᑭᓯᒋᐊᑲᓐᓂᕈᓐᓇᖅᑐᑎᑦ ᑕᒪᑐᒥᖓ, ᐅᓇ ᓇᕿᓪᓗᒍ ᐅᕘᓇ. 

We currently only offer ship to store as a pick up location. For more information, please click here. 

ᐊᑏ ᑎᑭᓵᕕᑦ ᓈᓴᐅᑎᖏᑦ ᓇᓗᓇᐃᖅᓯᒪᑦᑎᐊᕇᕐᓗᒋᑦ ᑐᓂᑐᐃᓐᓇᕆᐊᖃᓕᕐᓗᒋᑦ, ᐊᒻᒪᓗ ᓇᒡᓴᕐᓗᒍ ᐃᓕᖕᓂᒃ ᐊᔾᔨᖑᐊᓕᒃ ᓇᓗᓇᐃᒃᑯᑕᐃᑦ ᑭᓇᐅᖕᒪᖔᖅᐱᑦ.

Please have your order # ready, as well as valid photo ID.

ᐊᐱᖁᑎᒃᓴᖃᖅᐱᑦ?
ᐊᑏ ᐅᖃᖃᑎᒋᑎᒍᑦ ᖃᕆᓴᐅᔭᒃᑯᑦ ᑎᑎᕋᕐᓗᑎᒃ ᐅᕗᖓ CoopShopSupport@Arctic.Coop

ᐅᒡᕙᓘᓐᓃᑦ ᐅᖃᓗᒡᓗᑎᑦ ᐅᕗᖓ 877-517-2667.

Still have questions?
Please contact us by email CoopShopSupport@Arctic.Coop or phone us @ 877-517-2667.